BMW Independent vs Certified BMW Service Center

Dare to Compare Independents vs Certified BMW Service

New customers join the BMW family every day at MAG BMW Dublin, OH. They will need to make a decision when arriving at the first maintenance interval about who can provide better service: the nearest independent service shop or certified BMW service from the dealership? We analyzed service quality metrics to find out exactly where our customers can get the best service. Read on for the results!

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Certified Technicians

Few service factors are as vital as the person doing the work. Certified BMW service departments employ certified technicians with proven training, experience, and hands-on skill. Independent service shops are not held to such a standard and commonly employ self-taught mechanics with unknown training and experience.

State-of-the-Art Facility

Certified BMW service departments are state-of-the-art facilities with the newest diagnostics and high-tech service equipment. Independent service shops are not held to any equipment standards and tend to rely on older equipment.

Original Equipment Parts

Certified BMW services must be completed with the highest quality genuine OEM parts. These parts match the original's quality, performance, durability, and are backed with a warranty. The nearest independent service shops often install aftermarket components with unproven fit and performance that are not backed by a warranty and can void existing warranties.

Recalls Service

There's only one option when it comes to recalls service because they must be performed at an authorized dealership. You can't get the recall service needed from an independent shop.

No-Cost Amenities

Certified BMW services completed at the dealership come with no-cost conveniences not found at the nearest independent service shop. At MAG BMW Dublin, you'll find value-added amenities, including online service scheduling, extended weeknight hours, Saturday service hours, courtesy loaners, free transportation shuttle, and business workstations in our comfortable waiting area. You might get stale coffee at an independent service shop, but that's about it when it comes to amenities.

 
  

Who's the Winner? Certified BMW Service!

It wasn't much of a competition, to say the least, because certified BMW outperforms independent service shop services at every quality service metric. The situation is clear for our new customers: you can expect to get higher-quality and more valuable service by trusting the certified BMW service at the dealership. Schedule your service online or call us today for your appointment at MAG BMW Dublin.

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Complimentary Dealership Amenities

MAG BMW of Dublin Coffee Bar
MAG BMW of Dublin Accessories
MAG BMW of Dublin Charging Station
MAG BMW of Dublin Service

  • Free Wi-Fi
  • Complimentary Multi-Point Inspection
  • Courtesy Loaners
  • Courtesy Transportation Shuttle
  • Business Workstations
  • Parts & Gear Boutique
  • State-of-the-Art Facility
  • Extended Hours
  • Saturday Service Hours
  • Home / Office Pick-up & Delivery
  • Flat Screen TVs
 

Service Hours

  • Monday 7:30 AM - 6:00 PM
  • Tuesday 7:30 AM - 6:00 PM
  • Wednesday 7:30 AM - 6:00 PM
  • Thursday 7:30 AM - 6:00 PM
  • Friday 7:30 AM - 6:00 PM
  • Saturday 7:30 AM - 6:00 PM
  • Sunday Closed
See All Department Hours

Dealership Hours

  • Monday 9:00 AM - 7:00 PM
  • Tuesday 9:00 AM - 7:00 PM
  • Wednesday 9:00 AM - 7:00 PM
  • Thursday 9:00 AM - 7:00 PM
  • Friday 9:00 AM - 6:00 PM
  • Saturday 9:00 AM - 6:00 PM
  • Sunday Closed

Parts Dept. Hours

  • Monday 7:30 AM - 6:00 PM
  • Tuesday 7:30 AM - 6:00 PM
  • Wednesday 7:30 AM - 6:00 PM
  • Thursday 7:30 AM - 6:00 PM
  • Friday 7:30 AM - 6:00 PM
  • Saturday 7:30 AM - 6:00 PM
  • Sunday Closed

Service Dept. Hours

  • Monday 7:30 AM - 6:00 PM
  • Tuesday 7:30 AM - 6:00 PM
  • Wednesday 7:30 AM - 6:00 PM
  • Thursday 7:30 AM - 6:00 PM
  • Friday 7:30 AM - 6:00 PM
  • Saturday 7:30 AM - 6:00 PM
  • Sunday Closed

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